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Outlook

Support & messaging

Outlook integration

Connect Outlook and build dashboards on the mail in your inbox and shared mailboxes.

Flitch is an AI BI platform and app builder, free to start. It connects to Outlook and builds dashboards, apps, reports and workflows on your mail. Sign in with your Microsoft account and Flitch reads your mailbox, and any shared mailbox you can open, as a table of messages: sender, recipients, subject, folder, plain-text body, whether it was read, and whether it carries attachments. Chart volume by sender or folder, track response times on a support or invoices inbox, or have a workflow watch for messages that match a rule. Each refresh adds only the mail that arrived since the last one, so the history builds up over time.

  • Read-only Microsoft sign-in
  • Your mailbox and any shared mailbox you can open
  • Sender, recipients, subject, folder, body text, read state and attachment flag
  • Scheduled refresh that adds new mail to the history

How do you connect Outlook to Flitch?

One-click read-only sign-in with Microsoft (OAuth).

OAuth

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Outlook integration FAQ

What Outlook data can Flitch build dashboards from?

Flitch reads your messages as a table: who sent each one, who received it, the subject, the folder it sits in, the plain-text body, when it arrived, whether it has been read and whether it has attachments. Your own mailbox is always included, and you can add shared mailboxes you can open in Outlook.

Can I report on a shared mailbox such as support@ or invoices@?

Yes. Enter the shared mailbox address when you connect. Flitch reads it with the same access you have in Outlook, and each shared mailbox becomes its own dataset, so a support inbox and an invoices inbox can each have their own dashboard.

Does Flitch read my whole mailbox at once?

No. The first read takes the newest messages within a time window, and each scheduled refresh adds only the mail that arrived since the last one. Older history builds up over time rather than being pulled in one go.

Does Flitch change anything in my mailbox?

No. Connecting is a read-only Microsoft sign-in. Flitch never sends, moves, marks or deletes mail, and it does not read attachments, only whether a message has them.

Does it work with Microsoft 365 work accounts and personal Outlook.com accounts?

Both. A work or school account signs in through your organisation, and some organisations ask an administrator to approve the connection first. A personal Outlook.com account signs in directly. Shared mailboxes are a Microsoft 365 feature.

Does Flitch copy my mail?

Only the messages it reads, stored as a dataset in your space so dashboards load without calling Microsoft on every view. Bodies are kept as plain text and capped in length. Delete the connection and the stored mail goes with it.

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